Privacy Policy

Effective Date: [2025]

At Kota Tours, we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, including when you make inquiries, book a trip, sign up for our newsletter, or contact us for customer support. The information we may collect includes:

• Personal Details: Name, email address, phone number, and billing information.
• Travel Preferences: Information related to your travel plans and preferences, including destinations, dates, and special requests.
• Payment Information: Credit card or other payment details for booking purposes.
• Other Information: Any other details you provide to us through forms or communication with our team.

2. How We Use Your Information

We use the information collected for the following purposes:

• Booking and Service Provision: To process your bookings, manage your travel arrangements, and provide customer support.
• Communication: To send you booking confirmations, updates, promotional offers, newsletters, and relevant information about our services.
• Personalization: To tailor our services to your preferences and improve your overall experience.
• Marketing: To inform you about special offers, travel deals, and other services that may interest you. You may opt-out of marketing communications at any time.

3. Data Security

We prioritize the security of your personal information and implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use secure encryption methods to protect payment information.
• Secure Servers: Our website and databases are hosted on secure servers to minimize risks.

Despite our efforts, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners and service providers to facilitate your travel arrangements, such as:

• Payment processors
• Hotels, tour operators, and transportation providers
• Marketing and email service providers

These third parties are contractually obligated to protect your data and are prohibited from using it for other purposes. We may also disclose your information when required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality.

You can manage cookie settings through your browser. Disabling cookies may affect your experience on our site.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You may review and update your personal information by logging into your account or contacting us.
• Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails or by contacting us directly.
• Delete Your Information: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.

7. Third-Party Links

Our website may contain links to external websites that are not operated by Kota Tours. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website. Please review this page regularly to stay informed about how we protect your information.